{"id":1522,"date":"2020-05-28T11:46:40","date_gmt":"2020-05-28T11:46:40","guid":{"rendered":"https:\/\/greytogreen.com\/stories\/from-insecurity-to-readiness-for-change\/"},"modified":"2021-05-13T19:18:13","modified_gmt":"2021-05-13T19:18:13","slug":"de-linsecurite-a-la-preparation-au-changement","status":"publish","type":"stories","link":"https:\/\/greytogreen.com\/fr\/stories\/de-linsecurite-a-la-preparation-au-changement\/","title":{"rendered":"De l&rsquo;ins\u00e9curit\u00e9 \u00e0 la pr\u00e9paration au changement"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590735523966{padding-top: 60px !important;padding-bottom: 60px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbDe l&rsquo;ins\u00e9curit\u00e9 \u00e0 la pr\u00e9paration au changement\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:35px|text_align:left|color:%2394c01f|line_height:40px\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]Un dirigeant utilise un changement inattendu pour donner \u00e0 son \u00e9quipe la possibilit\u00e9 d\u2019\u00eatre plus r\u00e9sistante.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590735318182{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f5f6fb !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbd\u00e9fi\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:35px|text_align:left|color:%2394c01f|line_height:40px\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]Le responsable d\u2019un service client\u00e8le dans une institution publique a \u00e9t\u00e9 inform\u00e9 d\u2019une r\u00e9organisation prochaine. Il s\u2019attendait \u00e0 ce que la productivit\u00e9 et la motivation de ses \u00e9quipes souffrent d\u00e8s les premi\u00e8res rumeurs. Il a donc d\u00e9cid\u00e9 de renforcer la r\u00e9silience de ses coll\u00e8gues et d\u2019am\u00e9liorer leur pr\u00e9paration au changement avant de leur parler de la r\u00e9organisation.<\/p>\n<p>Cela leur permettrait de maintenir un service \u00e0 la client\u00e8le de qualit\u00e9 pendant la r\u00e9organisation et donc d\u2019esp\u00e9rer conserver les emplois[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590735478184{padding-top: 60px !important;padding-bottom: 60px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbapproche\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:35px|text_align:left|color:%2394c01f|line_height:40px\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]Nous avons invit\u00e9 le responsable \u00e0 participer \u00e0 un atelier greytogreen, rien que pour lui. Ainsi, il a pu comprendre le processus et les r\u00e9sultats potentiels, avant d\u2019inscrire ses \u00e9quipes. Il a ensuite organis\u00e9 des ateliers greytogreen avec ses \u00e9quipes, et enfin, une r\u00e9union o\u00f9 il a annonc\u00e9 ce qu\u2019il savait du changement \u00e0 venir.<\/p>\n<p>Quelques semaines apr\u00e8s l\u2019atelier, le responsable a officiellement annonc\u00e9 la r\u00e9organisation \u00e0 ses \u00e9quipes. Il a discut\u00e9 de la situation avec eux, en utilisant leur vocabulaire et leur processus commun greytogreen. Chaque membre de l\u2019\u00e9quipe a eu l&rsquo;occasion d&rsquo;examiner et exprimer ses propres ins\u00e9curit\u00e9s par rapport au changement, de mani\u00e8re constructive et dans un environnement s\u00e9curisant.<\/p>\n<p>Sous sa direction, ils ont affront\u00e9 ensemble la r\u00e9organisation[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590735318182{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f5f6fb !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbr\u00e9sultats\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:35px|text_align:left|color:%2394c01f|line_height:40px\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]L\u2019atelier greytogreen a permis aux membres de l\u2019\u00e9quipe de mieux comprendre leurs propres sch\u00e9mas de pens\u00e9e, leurs \u00e9motions et r\u00e9actions. Ils ont r\u00e9alis\u00e9 qu\u2019ils avaient le choix quant \u00e0 leur fa\u00e7on d&rsquo;appr\u00e9hender les changements et qu\u2019ils pouvaient influencer leur propre r\u00e9alit\u00e9. Ayant appris \u00e0 se conna\u00eetre \u00e0 un niveau plus profond, les membres de l\u2019\u00e9quipe ont su se soutenir et adopter une attitude constructive, lorsqu\u2019une situation plus difficile \u00e0 affronter appara\u00eessait.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1590735478184{padding-top: 60px !important;padding-bottom: 60px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbCe que nous avons appris\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|font_size:35px|text_align:left|color:%2394c01f|line_height:40px\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][vc_column_text]Lorsque les membres d\u2019une \u00e9quipe font cela, ensemble, ils deviennent acteurs du changement : ils passent d\u2019une position passive \u00e0 une position active et fa\u00e7onnent leur avenir.<\/p>\n<p>Des individus, lorsqu\u2019ils d\u00e9couvrent qu\u2019ils sont capables de changer leur mani\u00e8re d\u2019envisager une situation et qu\u2019ils sont donc capables de modifier leur attitude vis \u00e0 vis de celle-ci, font face au changement avec plus de s\u00e9r\u00e9nit\u00e9, tant dans leur vie professionnelle que dans leur vie personnelle[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lorsqu&rsquo;un dirigeant utilise un changement inattendu et \u2018opportun\u2019 pour donner \u00e0 son \u00e9quipe la possibilit\u00e9 d&rsquo;\u00eatre plus r\u00e9sistante..<\/p>\n","protected":false},"author":2,"featured_media":1383,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33,47],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>De l&#039;ins\u00e9curit\u00e9 \u00e0 la pr\u00e9paration au 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